CustomerVue gives both me and my team central visibility of every job on and off site, which has made life a lot easier and increased satisfaction scores as well as revenue for us.
CustomerVue is an invaluable tool for a smooth running aftersales department which excels in customer care and delivers in terms of profitability.
I love it. Visually, it's extremely powerful to be able to see at a glance, a whole day's worth of customer jobs progressing through my workshop. I swear by it.
We'd be lost without it when it comes to dealing with customers, as it gives us transparency across our workshop and means anyone can find out exactly what has been communicated to and from our customers.
CustomerVue gives us accountability and continuity in the department: I know that everyone is looking at the same thing on screen, regardless of where they are in the business.
CustomerVue is the only program that gives me full control over my workshop. It has become an essential part of our process that I can't do without. It is the world's best workshop tracking/dealer management system!